Terms and Conditions

Welcome to Dr. U Education. These Terms and Conditions govern your use of our website, student and parent portals, mobile application, and the purchase of tuition and educational services. By accessing and using our platform, you agree to comply with these terms. Please read them carefully before proceeding with enrollment or payment.

Use of the Website and Services

• You must be at least 13 years old to use our student portal, or use the platform under the supervision of a parent or guardian.
• You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
• You agree to provide accurate and current information during registration, enrollment, and checkout.
• You may not use our website or services for any unlawful, fraudulent, or unauthorized purposes.
• You agree to use educational materials, tests, and content only for personal learning and not for redistribution or commercial use.

Programs, Fees, and Pricing

• We strive to provide accurate descriptions of classes, subjects, schedules, and fee information. However, we do not guarantee that all information is complete or free from error.
• Fees and prices are subject to change without prior notice. Any promotions or discounts are valid for a limited time and may be subject to additional conditions.
• Admission fees, monthly class fees, video access, and other billable items are displayed before payment.

Enrollment, Orders, and Payments

• By submitting an enrollment form or making a payment, you are requesting access to the selected educational service.
• We reserve the right to refuse or cancel any enrollment or payment for reasons including limited capacity, incorrect pricing, incomplete information, or suspected fraudulent activity.
• You agree to provide valid and up-to-date payment information and authorize us to charge the total amount, including applicable taxes and fees, to your chosen payment method.
• Online card payments are processed securely through trusted third-party payment processors such as PayHere. We do not store or have access to your full card details.

Access and Delivery of Services

• Access to classes, materials, and portal features is provided after enrollment is approved and applicable fees are received.
• Class schedules, online sessions, and material availability may vary by program, branch, and academic calendar.
• We will make reasonable efforts to provide timely access to paid services, but delivery timelines may vary based on enrollment processing and technical factors.

Returns and Refunds

All fees paid to Dr. U Education are final and non-refundable. Our Refund Policy explains that we do not offer returns or refunds on tuition and related fees, except in limited cases such as duplicate payments or cancellation by us before a service commences. Please review that policy before making a payment.

Intellectual Property

• All content and materials on our website and platforms, including text, images, logos, videos, tests, and study materials, are protected by intellectual property rights and belong to Dr. U Education or its licensors.
• You may not copy, reproduce, distribute, sell, or modify any content without our prior written consent.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Limitation of Liability

• To the fullest extent permitted by law, Dr. U Education, its directors, employees, teachers, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services.
• We make no warranties or representations, express or implied, regarding uninterrupted access, examination outcomes, or suitability of services for a particular academic result.
• Educational progress depends on student effort, attendance, and external factors beyond our control.

Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

Contact Us

For questions regarding these Terms and Conditions, please contact us:

These Terms and Conditions are provided as a general guideline for our educational services and online payments.