Refund Policy

Last updated: March 28, 2026

Thank you for choosing Dr. U Education. We value your trust and strive to provide high-quality tuition and educational support. This Refund Policy explains our position on refunds for fees paid through our website, portals, and payment channels.

No Refunds Policy

All payments made to Dr. U Education are final and non-refundable. We do not offer returns or refunds for tuition fees, admission fees, registration fees, monthly class fees, paid videos, learning materials, or any other educational services once payment has been completed.

By completing a payment or enrollment, you acknowledge and agree that you are purchasing access to educational services and that these fees cannot be returned or reversed except in the limited circumstances described below.

Non-Refundable Fees

The following are non-refundable, including but not limited to:

  • Admission and registration fees
  • Monthly and term class fees
  • Paid digital content, videos, and study materials
  • Exam preparation and test access fees
  • Discounted or promotional fees
  • Third-party payment processing or bank charges

Fee Transfers

In limited cases, and at our sole discretion, we may allow a transfer of fees to another class, batch, or billing period instead of a refund. Any such transfer is subject to availability and administrative approval. A transfer is not guaranteed and does not constitute a refund.

Duplicate or Incorrect Payments

If you were charged incorrectly or made a duplicate payment due to a technical error, please contact us immediately with your payment details. We will investigate and, where confirmed, reverse only the erroneous or duplicate amount.

Class Cancellation by Dr. U Education

If we cancel a class, batch, or paid service before it commences and are unable to offer a suitable alternative, we may provide a credit or reversal for the affected payment at our discretion.

Contact Us

If you have any questions about this Refund Policy, please contact us:

Dr. U Education Sri Lanka

Email: info@drueducation.lk

Sri Lanka

Please review this policy carefully before making any payment. Specific arrangements communicated at enrollment may also apply.